About Empirical Property Operations

A Clear View of Every Building You Are Responsible For

Scheduled exterior maintenance and documented condition audits for property managers, associations and multi-site commercial owners. One Vendor. One Standard. Every Location.

WHO WE ARE

One Accountable Partner for the Building Exterior

Empirical Property Operations maintains roof drainage systems and documents the condition of building exteriors on a fixed schedule. Every visit combines top-down debris removal from roofs, gutters, downspouts, scuppers and roof drains with our standardized Five-Point Exterior Audit and a dated, photo-documented report that ranks every finding by urgency. The result is something most portfolios have never had: a consistent, current record of the condition of every building, delivered in plain language, organized so the most important items come first, and ready for insurers, roof warranty files and ownership reporting.

OUR MISSION

To give owners and managers a clean property and an honest record of its condition after every visit, at a price that is easy to understand.

THE EMPIRICAL STANDARD

What Sets the Program Apart?

• One Standard, Every Building. The same checklist, photo record and report format at every property, including buildings with little or no gutter.

• Ranked by Urgency. Immediate Attention findings reported the same day; Moderate and Light findings in the full report within three business days.

• Approved Before Release. Every report is reviewed and approved by our main office before it reaches your team.

• Transparent Pricing. Drainage cleaning priced by the measured foot and the audit priced by the building, fixed for the agreement term.

• Insurance and Warranty Ready. A dated, photo-documented maintenance history for insurers, roof warranties and owners.

• Offered, Never Pushed. Additional services are recommended only when the audit shows a need, never sold on site.

LEADERSHIP

James R. Frame, Founder and Chief Executive Officer

James R. Frame is the founder and chief executive officer of Empirical Property Operations, where he leads company strategy, client relationships and the development of the company’s Five-Point Exterior Audit and reporting standard. A Hudson Valley native, James has built a career of more than three decades in the exterior building systems industry, advancing from field leadership through sales, estimating and executive management. He founded and led a regional contracting company in the Tampa Bay market, and his project portfolio spans multifamily and townhome communities, commercial and industrial facilities, schools, federal postal facilities and custom copper systems for coastal estates in Palm Beach County. He is a certified aerial lift operator and trainer and the author of published articles on drainage system design and materials.

Quote: “Owners and managers deserve to know the condition of every building they are responsible for. Our job is to make sure nothing important goes unnoticed.” — James R. Frame, Founder and CEO

WHO WE SERVE

Built for the People Responsible for Many Buildings!

• Property Management Firms. Third-party managers overseeing owner portfolios and vendor compliance.

• Condominium and Homeowner Associations. Boards and community association managers.

• Apartment and Townhome Communities. Garden, townhome and mid-rise multifamily properties.

• Multi-Site Commercial. Strip centers, retail pads, offices, convenience and quick-service locations.

HOW WE DELIVER

One Point of Contact. Vetted Partners in Every Market. Empirical operates as a single accountable vendor supported by vetted, insured service partners. Every crew follows the same scope, checklist, safety practices and photo standard, and every report passes through our main office before release. Clients work with Empirical, not with individual crews.

CORPORATE DOCUMENTS